1.       What is the Weekend Vibes (10 for 20) all about?

Answer:  Surfline’s Weekend Vibes (10 for 20) offer gives you a special bundle with a data volume of 10GB at GHc20, valid for 6 hours from the time of purchase.

2.       When will the offer be available for purchase?

Answer: The 10 for 20 offer will be available for purchase on 30th June, 1st and 2nd July 2018.

3.       Do I need to have a bundle before I purchase the Weekend Vibes bundle?

Answer:  No. You can purchase the Weekend Vibes as a standalone bundle – in which case it will be the only active bundle on your account. However, you can also purchase this bundle in addition to an existing regular/main bundle. In this scenario, you will be charged first from the Weekend Vibes bundle before any other bundle is charged.

N.B. Customers cannot purchase this bundle in addition to an unlimited bundle.

4.       Can customers on your old offer – Wowerful and Surfprise also enjoy this offer?

Answer:  Yes. All Customers on the “SURF bundles” (old offer) on purchase of the bundle will be migrated to the SURFplus bundles and once migrated, all rights and benefits under the SURF bundle is extinguished and cannot be reversed or restored.

5.       Where can I purchase the Weekend Vibes bundle?

Answer:  You can purchase the bundle from any of our sales channel i.e. Shops, MySurfline (self-care portal), USSD and E-partner platforms.

6.       Is the Weekend Vibes same as the 10 for 10?

Answer: No. The Weekend Vibes goes for Ghc20 and will be available on 30th June, 1st and 2nd July 2018 whereas the 10 for 10 was only available on Sundays for Ghc10.

7.       Will the regular 10 for 10 be available on Sunday, 1st July, 2018?

Answer: No. The regular 10 for 10 bundle will not be available on Sunday 1st July, 2018, instead customers can enjoy the Weekend Vibes.

8.       Will the regular 10 for 10 ever be available?

Answer: No. Instead, customers will enjoy the Weekend Vibes which will be available on Saturdays and Sundays. 

9.       What is the validity of this bundle?

Answer:  The Weekend Vibes bundle will be valid for 6 hours from the time of purchase.

9.       Can I gift part or all of this bundle out to another subscriber?

Answer: Part or all of the bundle data volume allocated cannot be shared or gifted to another customer.

10.   Will unused data on this bundle rollover?

Answer: Unused data on the Weekend Vibes bundle will not roll over.

11.   Can I make multiple purchases?

Answer: Yes, you can make multiple purchases at any point in time. However, the validity of the last bundle purchased will take precedence over the old validity.