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Get More Offer

1. What is the Get More Offer about?

Ans: Get More Offer has recently been introduced for new Surfline customers who activate their accounts from 8th September2021. Under the offer, all customers who purchase Mi-Fi, Router or ODU enjoy a total of 60GB free data allocated as follows:

30GBinstant activation bonus, plus;
Additional30GB bonus data allocated in 6GB tranches.

2. How different is the Get More Offer from the 50GB FREE offer?

Ans: With this offer customers get 60GB spread over time instead of the 50GB bonus on activation and additional the up to 100% bonus on one time recharge which was previously enjoyed with the 50GB FREE offer.

3. How do I get the additional 30GB bonus?

Ans: The additional 30GB is allocated in 6GB tranches and is only triggered on topping up with any regular 30 day bundle not less than the 7GBbundle. So, unlike the50GB FREE offer where you only enjoyed bonus (1x)once for your first top up, this time for your next 5 top ups done within the next six(6) months from day of activation you will receive bonus from us.

4.When I buy a bundle and get the 6GB bonus, which of the data is charged first?

Ans: The bonus data is used before your purchased bundle

5. Do I still get the bonus when I buy an Unlimited or AlwaysOn bundle?

Ans: No. You only get this bonus when you purchase any regular 30day bundle not less than the 7GB bundle.

6.Do I lose out of getting bonuses at any point if I fail to top up?

Ans: No. If you fail to top up the succeeding month(s) after activation or some time after your last bundle purchase, you will not lose out. However, you would have to redeem the remaining bonuses within the allowable time (i.e. 6monthsfrom date of activation). E.g. Kofi activates his account, and 2 months into the offer he has not purchased a bundle to trigger any of the 6GB allocations. He can still enjoy all the 30GB allocations he is entitled to in the remaining4 months after which he will no longer be eligible.

7.Whathappens after the first six months from my activation date?

Ans: You are no longer eligible to enjoy these bonuses. However, there are other exciting benefits you continue to enjoy as you stay active and use the service.

8.Dothe bonuses expire?

Ans: Yes the all the bonuses are valid for 30 days. However the bundles you buy have no expiry

9.Canthe bonuses be rolled over?

Ans: All the bonuses awarded would not roll over

10.Canthe bonus data be shared?

Ans: All the bonuses awarded cannot be shared

THE TERMS AND CONDITIONS CONTAINED IN THIS DOCUMENT APPLY TO ANY PERSON WHO PURCHASES AND/OR USES A SURFLINE DEVICE WITH THE 50GB PROMOTIONAL DATA. BY PURCHASING AND/OR USING ANY SURFLINE DEVICE WITH THE 50GB PROMOTIONAL DATA YOU AGREE TO THESE TERMS AND CONDITIONS.

FOLLOWINGTERMS AND CONDITIONS GOVERN SURFLINE’S 50GB PROMOTIONAL DATA.

This offer is eligible only to new Surfline customers who activate their accounts from 8th September 2021
All customers who purchase Mi-Fi, Router or ODU enjoy 30GB promotional data on activation.
The 30GB promotional data is valid for 30days.
All activated accounts are eligible for an additional 30GB bonus data in 6GB tranches. This will be given on recharge for six months from the day of activation or first five consecutive recharges or whichever one comes first. (This means customers who recharge their accounts once a month, would have the 30GB allocations spread over a period of five months from date of activation in 6GB allocations. However, customers who do multiple top ups will enjoy the 6GB allocations for each top up even if it is within the same month).
The 6GB bonus is only triggered on topping up with any regular 30 day bundle not less than the 7GB bundle.
The 6GB bonus allocation has a validity of 30 days.
A customer who does not top up the succeeding month(s) after activation or last bundle purchase will not lose out from the remaining allocation(s) but would have to redeem all within the allowable time (i.e. 6months from date of activation). E.g. Kofi activates his account, and 2 months into the offer he has not purchased a bundle to trigger any of the 6GB allocations. He can still enjoy all the 30GB allocations he is entitled to in the remaining 4 months after which he will no longer be eligible.
After six months of activation, customers will no longer be eligible to enjoy the bonus on recharge.
Promotional data will be charged before the bonus data.
Unlimited bundle when purchased would not trigger the bonus data allocation. Unlimited Night purchase however, would trigger the bonus data allocation.
Promotional and bonus data cannot be rolled over.
Promotional and bonus data cannot be shared.