Only 90-day active customers are eligible for the offer of 5GB data valid for 3 days.
Free 5GB data has the highest charging priority which means the free 5GB data would be charge first before the main data is charged
Data not used would expire after the validity period and can no longer be used
All customer segments are eligible for the offer
Validities of all customers with active bundle as at the time of the downtime by 3 days (including our bundle packages: Surf bundles, SURFplus, Unlimited, Video Pack and Unlimited packages) would be extended
Data for all customers who may have lost data as a result of inability to recharge their accounts due to the down time of the service would be restored
All customers who may have lost FDFL data and status due to incident would be restored
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