Key Accountabilities

• Creates new accounts by organizing and planning daily route schedule to build on existing or potential sales outlets
• Achieves 100% visibility standards in all the outlets that Surfline products are available
• Ensures availability of Surfline products in all Distribution/sales outlets in assigned territory within the region
• Focuses on sales, study the type of sales outlets and adjust content of sales presentations through the determination of potential retailers
• Reviews distributor inventory levels and manage stocking orders as well as replenishment and report same to the Regional Sales Manager / Line Manager
• Works with the Regional Sales Manager / Line Manager to ensure proper balance between the distributors’ key objectives and that of Surfline.
• Maintains strong business relationships with the employees and retailers of the assigned “Key Distributor”
• Works with sales outlets and partners to create promotions that coexist with the broader promotional strategies of Surfline.
• Coordinates Subscriber and Trade Activations and any other distributor/trade events intended to drive incremental sales growth for Surfline.
• Manages distributor Sales Agents (DSAs) and ensure the visibility of right products(SKUs) and price lists sent to trade.
• Gathers current marketplace information on newly introduced products, delivery schedules, pricing, and merchandising techniques in order to monitor competition
• Investigates problems; prepare reports; develop solutions, and make recommendations to the Regional Sales Manager in order to resolve customer complaints
• Aligns the Regional Sales Manager / Line Manager of sales trends by providing historical records on customer inquiries and sales
• Contributes to team efforts in accomplishing organizational goals and performs other duties as assigned.

Person Specification

Qualifications:

• HND or Bachelor’s degree or equivalent certificate in any field

Knowledge & Experience:

• IT literacy or very good understanding of devices, terminals and mobile broadband
• Sales experience is a plus
• Strong commitment to providing exceptional customer service
• Ability to build and maintain strong relationships.
• Experience in telecommunications or mobile industry desirable
• Able to operate in a performance driven organisation
• Fluent in English

Skills/Abilities

• Strong customer focus
• Excellent interpersonal skills
• Strong analytical and problem solving skills
• Strong negotiation skills
• Excellent planning and organisational skills
• Sets high personal standards and is goal oriented
• Excellent and effective communications skills, written and verbal
• Team player

Disposition

• Reliable
• Flexible-Able to work long hours when required
• Physically fit to undertake tasks

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